StrayaStays.com.au Distribution Terms and Conditions

Straya Stays Pty Ltd promotes tourism in Australia and provides a service whereby a visitor can book accommodation and travel.

By agreeing to the below you acknowledge and agree that the terms and conditions set out herein shall constitute the agreement (Agreement) between you (Operator) and Straya Stays Pty Ltd when the StrayaStays.com.au website is used take bookings on your behalf.

Agreed Terms:

1. Definitions
   In this Agreement:
   “Straya Stays ” Also trading as “Straya Stays Pty Ltd” promotes tourism in Australia and provides a service whereby a visitor can book accommodation and travel.
   “Operator” means you, the supplier of tourism Product.
   “Visitor” means a member of the public who has placed a booking for the Operator’s Product through StrayaStays.com.au.
   “Product” means the travel services offered by you the Operator.
2. Product
   1. The Operator will ensure that its Product is provided to the highest possible standards and quality, and that its Product and business comply at all times with all applicable legal requirements.
   2. Straya Stays Pty Ltd may attend at and inspect the Operator’s premises at a mutually convenient time, to verify that the Operator is complying with clause 2.1. If Straya Stays Pty Ltd does so, the Operator should assist and cooperate with the inspection.
3. Information
   The Operator must ensure that it regularly updates information via the V3Travel System and the Operator agrees that Straya Stays is not liable for any information displayed via StrayaStays.com.au for you the Operator.
4. Commission
   A 10% commission is payable on all bookings made through StrayaStays.com.au.
5. Bookings
   1. The Operator authorises Straya Stays Pty Ltd to facilitate bookings for the Operator’s Product, on behalf of the Operator, through their website StrayaStays.com.au.
   2. Where Straya Stays Pty Ltd has taken a booking from a Customer, the Operator must not offer to provide that Customer with the Operator’s Product on terms and conditions (including as to price) which are more favorable than those offered to the Customer by StrayaStays.com.au on behalf of the Operator.
6. Cancellations and Refunds
   If Straya Stays Pty Ltd via StrayaStays.com.au has facilitated a booking for the Operator’s Product, and the Operator is then unable to supply the Product, the Operator must provide Product of a similar standard and quality acceptable to the Customer, or at the Customer’s election, promptly refund the moneys paid less the fees.
7. Customer Inquiries and Complaints
   The Operator must respond to any inquiry or complaint by a Customer, within 14 days of receipt.
8. Sale of Operator’s Business
   If the Operator proposes to sell the whole of its business, or the assets used to run its business, or a controlling interest in the shares in its business, the Operator must give Straya Stays Pty Ltd written notice at least 14 days before the proposed sale, and upon such notice this Agreement will terminate automatically.
9. Indemnity and Insurance
   1. The Operator must indemnify Straya Stays Pty Ltd, and hold Straya Stays Pty Ltd harmless, from and against any claim, demand, cost, loss or expense whether for personal injury, loss of property, breech of agreement, misrepresentation, breech of statutory duty, or any other cause whatsoever, in relation to the provision (of failure to provide) Product.
   2. The Operator must take out and maintain during the term of this Agreement, a policy of public liability insurance with a reputable insurer, where the limits of such policy are consistent with industry practice.
10. Termination
    1. Straya Stays Pty Ltd may terminate this Agreement immediately by notice to the Operator:
       1. If the Operator commits an act of bankruptcy or becomes subject to any form of insolvency administration.
       2. If the Operator breeches this Agreement: or
       3. If the Operator ceases to provide Product
11. General
    This Agreement cannot be varied except by a further agreement executed by both parties.